Who we are
Suggested tWho We Are
Our website URL is soulwise.se. The company behind this site is [MARIA LINDE], registered in Sweden. You can contact us via info@soulwise.se.
What Personal Data We Collect and Why We Collect It
We collect various types of personal data from our users and visitors, including but not limited to:
- Personal Information: Such as name, email address, and personal account preferences.
- Transactional Data: Including purchase information and payment details.
- Technical Data: Like cookies, IP addresses, browser type, and usage data.
This data helps us to process transactions, improve our services, and provide a personalized experience. Sensitive data, such as health information, may also be collected and retained in accordance with legal requirements or user consent.
Personal data is generated not just through interactions with our site, but also through technical processes like contact forms, comments, cookies, and embedded third-party content. Some data may also be collected via plugins used on our site.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included, as visitors to the website can download and extract any location data from images on the website.
Contact Forms
If you submit a contact form on our site, we may collect personal data such as your name, email address, and any other information you provide. This data is retained for a period necessary to provide customer service but is not used for marketing purposes.
Cookies
Our site uses cookies to track user activity and preferences. This includes cookies set by our plugins, social media, and analytics services. You can manage your cookie preferences through your browser settings.
Analytics
We use analytics tools to understand how visitors interact with our website. This data is collected anonymously unless otherwise stated. Users may opt out of analytics tracking, and details on how to do so are provided by our analytics provider’s privacy policy.
Who We Share Your Data With
We may share your personal data with third-party providers, including cloud-based services, payment processors, and other service providers, for the purpose of operating our site and providing services to you. Links to their privacy policies are provided where applicable.
How Long We Retain Your Data
Personal data collected or processed by our website is retained for varying periods, depending on the type of data and the reason for its collection. For example:
- Contact form entries: Retained for 6 months.
- Analytics records: Retained for 1 year.
- Customer purchase records: Retained for 10 years.
What Rights You Have Over Your Data
Users have the right to request access to, correction of, or deletion of their personal data at any time. You can contact us to invoke these rights.
Where Your Data Is Sent
Data collected on our site may be transferred outside of the European Union. We ensure that such transfers comply with European data protection standards, using safeguards such as Privacy Shield, model clauses, or binding corporate rules.
Contact Information
For privacy-specific concerns, please contact us at privacy@soulwise.se. .
Additional Information
How We Protect Your Data
We implement various security measures to protect your data, including encryption, two-factor authentication, and regular staff training on data protection. If a Privacy Impact Assessment has been conducted, its details can be provided upon request.
What Data Breach Procedures We Have in Place
We have established procedures for dealing with data breaches, including internal reporting mechanisms and contact methods for affected users.
What Third Parties We Receive Data From
If we receive data about you from third parties, including advertisers, we will include that information in our privacy policy.
What Automated Decision Making and/or Profiling We Do with User Data
If our services include automated decision-making processes, such as credit assessments or data profiling, we will inform you of how this data is used, what decisions are made, and what rights you have regarding those decisions.
Industry Regulatory Disclosure Requirements
If we are subject to additional privacy laws or are part of a regulated industry, we will disclose that information in this section.
Refund Policy for Digital Products
Please note that digital products purchased through our website are non-refundable. This policy is in place due to the nature of digital goods, which cannot be returned or undone once delivered.ext: Our website address is: https://marialinde.s